Policies

  • Accepted Payment.  The Hidden Cave Ranch LLC accepts US currency, debit cards, Visa, Discover, and MasterCard credit cards or checks.
  • Deposit Required.  At the time of booking we require a first night's deposit. A deposit of $100 is required for a RV.
  • Check-In time.  Begins at 3:00 PM CENTRAL TIME (Local time) – 4:00 PM ET. We can't accommodate early check-ins. We will accommodate late arrivals to 10:00 PM as long as you understand we are a small establishment and would appreciate an idea of arrival time. Check-Out time is 10:30 AM. 
  • Minimum Stay.  During the National Holidays, a 2-night minimum is required. For the RVs a 2- nights minimum is required, 3-nights during the National Holidays and Special events and 6 days for Loretta Lynn and NASCAR.
  • Children.  Children of all ages are welcome.
  • Pets. Cats and dogs are welcome and they can stay in the Quilt Room. Pet fee is $15 per pet, per night, breed and weight restrictions may apply. Please bring a kennel if you want to leave your pet alone in your room, and don't forget to bring some old towels.
  • Alcohol. It is illegal to bring any alcoholic beverages on to this licensed premises. (KY Revised Statutes 243.020 - 243.240 - 243.250 - 243.280). We offer a variety of beer, wine, Bourbon and liquor. Please drink responsibly. 
  • Non registered guests. For everyone's safety, only registered guests of the Hidden Cave Ranch are permitted on the property unless permission has been obtained by the innkeepers. If you are planning activities that may include non registered guests, please call and ask if we can accommodate you before you make your reservation.
  • Parking.  We have plenty of free parking. (Boat)trailer parking is at a separate area, NOT at the house. Please call first. 
  • Coolers. We ask that coolers remain outside or in your vehicle. A refrigerator is available to you, should you need to keep something cold.
  • Smoking.  We are a non-smoking facility. Smoking or vaping is not permitted anywhere on the property
  • Cancellations.  Please realize we are a small family owned business and that our policy is to never overbook rooms. Please give us as much advance notice as possible so we can re-book your room or your RV, and refund your deposit if we are able to re-book. There is a 25% cancellation and merchant fee. 
  • Early Check-Out.   If a guest checks out before the scheduled departure date, they are still responsible for the cost of the entire reservation.
  • Owner's Rights. The Hidden Cave Ranch is privately owned and operated. We reserve the right to refuse service to anyone. We will not be responsible for guest accidents or injury, or loss of money, jewelry, valuables of any kind.
  • Property Damage.  The Hidden Cave Ranch LLC assumes no responsibility for the loss of valuables. We are not responsible for articles left in the rental unit or vehicle. A $250.00 cleaning fee will be charged to guests' credit card in the event that evidence of smoking is found in the rental unit. A $200.00 cleaning fee will be charged to the guests' credit card in the event that an unreasonable amount of cleaning is required to prepare the rental unit for future guests. Missing/damaged items belonging to the rental unit will be charged at cost plus 25% to the guests' credit card. Charges may need to be applied after the departure as deemed necessary by the owner.
  • Liability.  Hidden Cave Ranch LLC, it's owners, employees, agents, subsidiaries and affiliates shall not be liable for any loss or damage to any person or property, including but not limited to Guests (or guests of guests), of any nature resulting from any accident or occurrence in or about the Hidden Cave Ranch, the Rental Unit, the building in which the Rental Unit is a part of and the campers, including but not limited to, any and all claims, demands, damages, costs and expenses (including, without limitation, attorneys' fees, judgments, fines and amounts paid or to be paid in settlement) resulting from: (i) the acts or omissions of Guests; (ii) wind, rain, or other elements; (iii) theft, vandalism, fire, acts of terrorism, or acts of God.

 

We are on Central Time.